FAQ
Find quick answers about your stay, resort amenities, Disney transportation, and more.
What are the check-in and check-out times?
• Check-in: 4:00 PM
• Check-out: 11:00 AM
Can I request early check-in or late check-out?
• Based on availability. Additional fees may apply.
What types of units are available?
• Studio Unit
• One-Bedroom
• Two-Bedroom
What is included inside the units?
Units typically offer:
• Kitchen or kitchenette (depending on unit type)
• Living area
• Bathroom
• TV
• Wi-Fi
• Air Conditioning
• Basic kitchenware
• Basic Toiletries
• Bedding and towels
Are pets allowed?
• No. The resort does not allow pets.
Do you offer housekeeping service?
• Yes. Housekeeping is available daily or weekly, depending on your reservation type and terms.
How do I know if my stay includes daily or weekly cleaning?
• Your housekeeping schedule is determined by the rate plan or membership reservation you selected. This will be informed during your booking confirmation.
Can I request additional cleanings?
• Yes, extra housekeeping services can be requested for an additional fee. Please contact the Front Desk for scheduling.
Can I ask for extra towels or amenities without a full cleaning?
• Absolutely. Just dial the Front Desk and we’ll deliver them to your room at no cost.
What amenities are available onsite?
Amenities may include:
• Outdoor pool
• Hot tub
• Fitness area
• Laundry facilities
• Parking
• Shuttle service to major Orlando attractions (subject to seasonal availability)
Is Wi-Fi included?
• Yes, complimentary Wi-Fi is provided.
Is parking available?
• Yes. Free onsite parking is included for all guests.
Where is The Club at Maingate located?
Located near Kissimmee and Orlando’s major theme parks.
Top Parks & Attractions (Nearby)
- Walt Disney World Resort – approximately 20–25 minutes, 10–15 miles
- Universal Orlando Resort – approximately 25–30 minutes, 17–18 miles
- SeaWorld Orlando – approximately 25 minutes, 11–12 miles
- Old Town Kissimmee – approximately 10–12 minutes, 7–8 miles
- Fun Spot America Kissimmee – approximately 15 minutes, 8–10 miles
- Disney Springs – approximately 20–25 minutes, 12 miles
- Universal CityWalk – approximately 25–30 minutes, 19–20 miles
- Universal’s Islands of Adventure – approximately 25–28 minutes, 17–18 miles
Top Shopping (Nearby)
- Orlando Vineland Premium Outlets – approximately 14 minutes, 10 miles
- The Loop Kissimmee – approximately 15–20 minutes, 10–11 miles
- Plaza del Sol – approximately 10–15 minutes, 5–6 miles
What is the cancellation policy?
• Cancellation policies vary depending on the booking channel and season. Members receive preferred cancellation terms, contact reservations for details. Additional fees may be applied.
Is smoking allowed?
• The resort follows a non-smoking policy inside all units. Designated smoking areas may be available outdoors.
Reservations:
info@theclubatmaingate.com